Shipping policy

Shipping Policy

Shiv Prem Agencies

At Shiv Prem Agencies, we aim to deliver your orders quickly and safely. This Shipping Policy outlines our shipping process, timelines, and important details regarding deliveries.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed and shipped, you will receive a confirmation message with shipment details.

2. Shipping Locations

We currently ship products across India. For bulk orders or international shipping inquiries, customers may contact us directly.

3. Shipping Charges

Shipping charges may vary depending on:

Order quantity and weight

Delivery location

Courier partner rates

Shipping costs will be displayed at checkout or shared before order confirmation.

4. Delivery Time

Estimated delivery times may vary depending on the location:

Metro Cities: 2–4 business days

Other Cities: 3–7 business days

Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

5. Order Tracking

Once your order is shipped, tracking information will be shared via email, SMS, or WhatsApp so you can monitor the delivery status.

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos and order details so we can resolve the issue.

7. Shipping Delays

While we strive to deliver orders on time, Shiv Prem Agencies is not responsible for delays caused by courier companies, natural events, or circumstances beyond our control.

8. Contact Us

For shipping-related questions or assistance, please contact: