Privacy policy

Shiv Prem Agencies

At Shiv Prem Agencies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or purchasing our products.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Name

Phone number

Email address

Shipping and billing address

Payment details (processed securely through payment gateways)

Order history and purchase details

Website usage information such as IP address and browser type

This information helps us process orders and improve our services.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Processing and delivering your orders

Communicating order updates and customer support

Improving our website and customer experience

Sending important updates related to your purchases

Preventing fraudulent transactions and ensuring security

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways. Shiv Prem Agencies does not store or have access to your complete payment card information.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand website traffic and improve our services.

You may choose to disable cookies in your browser settings if you prefer.

5. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Third-Party Services

Our website may use third-party services such as payment gateways, shipping partners, and analytics tools. These services may collect limited information required to perform their functions.

7. Your Rights

You have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your data (where applicable)

For such requests, you may contact us using the details below.

8. Updates to This Policy

Shiv Prem Agencies may update this Privacy Policy from time to time. Changes will be posted on this page.